Returns & Exchanges
We want you to love your skin and your results; if you are not completely satisfied with your Allies of Skin purchase, we offer a 30-day return window for most products. Please ensure items are returned in their original packaging to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Package Your Items
Securely pack the products in their original boxes, ensuring they are well-protected to prevent damage during transit.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided by our support team and attach it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.